Return & Exchange Policy
Due to the nature of our K-Beauty personal care products and strict hygiene and safety standards, all sales are final and we do not accept returns or exchanges.
- Damaged or Defective Items: If your package arrives damaged, defective, or with an incorrect product, please notify our customer care team within 1 HOUR of delivery with photos of the issue. We will gladly send a replacement or issue a credit.
- Order Modifications: If you need to make changes or cancel an order before it ships, please reach out to our team within 24 hours of purchase.